Tuesday, February 05, 2008
eBay to ban negative seller views
eBay has finally taken heed to the concept of the customer always being right.
From May, sellers will not be able to leave negative feedback, comments or remarks about a buyer.
Imagine the same situation in the high street: I purchase an item from Marks and Spencer, then complain about the quality, service, or any other aspect of the sale - only for M&S to post my name in their window accusing me of being a bad buyer. It wouldn't happen.
The only problem I foresee with this is sabotage from rival businesses, who purchase items and leave negative feedback from sellers to deliberately undermine their eBay rating. 
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